Senior Account Manager (Sales)

Company: RPM
Location: Royal Oak
Posted on: February 20, 2021

Job Description:

SR Account ManagerRemove the Complexity from LogisticsRPM is one of the fastest-growing, third-party logistics companies in the world. As a seven-time recipient of the Inc. 5000 award and Great Places to Work-- certified, we take our work and culture seriously. To be The Driving Force in Logistics means hiring the very best people.Your Role The SR Account Manager role is integral to our continued success and mission to remove the complexity from logistics. You need to be a team player, dedicated to your customer, passionate about our industry, and disciplined to do what it takes to get the job done. If you are energized by overcoming challenges from both clients and carriers and by building lasting relationships, then accelerate your career with our rapidly growing company. We empower our employees to take charge and step up to any challenge.Compensation And BenefitsWe offer competitive pay and generous benefits, including:* Base salary, with a competitive commission structure.* BCBS (Medical); Guardian (Dental & Vision).* Life Insurance paid by RPM.* 401K with Employer match.* Discounted parking.* Access to a Financial Advisor at a discounted rateDay-to-Day Responsibilities* Develop new business through lead generation, cold calling, and referrals.* Perform discovery sales calls to uncover customer business needs, product offering, and logistics requirements.* Grow market share with existing customers by positioning RPM's full suite of services and executing on customer strategy.* Strong customer focus, anticipating needs and collaborate internally to determine and implement the best solution for our customers.* Monitor customer business trends and take appropriate actions to optimize revenue.* Manage daily shipments in our transportation management system software ensuring on-time pick-up and delivery every time.* Supplement operational support by building orders, covering shipments, providing track & trace, billing and collections.* Resolve customer issues by developing SOP/SLA to ensure we're surpassing service expectations.* Interface with pricing, carrier department, and finance during onboarding of new business to ensure cross-departmental alignment.* Collaborate with internal marketing and pricing teams to provide a strategic response to customer RFI, RFP and RFQs.* Prepare presentations, provide cost comparisons, and present QBRs to customer stakeholders.* Capture sales related activities, including pipeline management, into company CRMQualifications* Bachelor's Degree* 5 - 7 years of Logistics Experience* Customer Service/Support background* Consultative Sales Skillset* Ability to Manage Multiple Projects * Driven Team Player Be a Part of Something Bigger To continue our incredible growth and achieve even greater success, we want smart, energetic, well-rounded candidates who thrive in a fast-paced environment. We understand our company's strength comes from our team of dedicated individuals who work better together, embrace change, who are tenacious, persistent, measured, disciplined, loyal, and value trust earned when the job is complete.Come as You AreRPM is an Equal Opportunity Employer. RPM does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.This job description is intended to define the general nature of the work performed by employees assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties and skills of employees in this role. All of our employees may be required to perform duties outside of their normal responsibilities from time to time.Powered by JazzHRfpf2LHylhh

Keywords: RPM, Royal Oak , Senior Account Manager (Sales), Executive , Royal Oak, Michigan