(Hybrid) Account Manager

Company: NFP
Location: Royal Oak
Posted on: August 1, 2022

Job Description:

We're NFP, a five-time Best Places to Work award winner in Business Insurance for 2017-2021 and we're looking for an Account Manager to join our team who'll be responsible for working closely with Account Executives and Advisors to ensure the established service model is delivered to each client in a timely and accurate manner.This is a hybrid position with in-office flexibility 2-3 days a week.Essential Duties and ResponsibilitiesWork with senior team members to prepare and send the request for proposals to applicable insurance carriers and spreadsheets results as they come in.Learning to reviewing contracts, benefit plan summaries, and carrier source documents for accuracy under the direction of the Account Executive or Advisor. At this level, they will begin to learn more complex compliance and regulatory policy language.Creates and maintain client files in accordance with office procedures. May be responsible for keeping client policy records.Takes the lead on answering questions from clients and/or insurance company personnel such as ID card request, claims or billing questions.Begins to develop ongoing relationships with clients. Coordinates with Senior Account Manager, Account Executives or Advisors in doing so.Begins to develop relationships with carrier representatives to better understand available products and services in the marketplace and recommend them to clients.What We're Looking ForKnowledge of benefits administration, industry trends, carrier products and services.More than 2 years' client service and/or industry and product line experience.Education and/or ExperienceAssociates degree (or equivalent), and BA/BS preferred.Certificates, Licenses, RegistrationAppropriately licensed or ability to obtain licensing if required.Who We Are:We're a five-time Best Places to Work award winner in Business Insurance for 2017-2021 who has earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine. We are also recognized as an Elite Agency award winner and named as a Top Employee Benefits Firm. We are a leading Insurance Broker and Consultant that provides Employee Benefits, Property & Casualty, and Retirement and Individual Private Client solutions to help our clients reach and realize their goals because we believe business is personal. Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ nationwide offices and 17 international locations. To learn more, please visit: https://www.NFP.com.What We Offer:NFP is proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.NFP and You... Better Together!NFP is an inclusive Equal Employment Opportunity employer.

Keywords: NFP, Royal Oak , (Hybrid) Account Manager, Executive , Royal Oak, Michigan