Medical Assistant-Occupational-Royal Oak-Contingent
Company: Henry Ford Health System
Location: Royal Oak
Posted on: June 24, 2022
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Job Description:
GENERAL SUMMARY:Under direct supervision of the provider and
nursing leadership, the Medical Assistant performs a variety of
administrative and clinical tasks to assist in the quality and
compassionate care provided to patients. These duties may include
but are not limited to the greeting and escorting of patients to
the exam room, obtaining medical histories, the measurement and
recording of vital signs, preparing patients for an
examination/procedure, and assisting the provider during the
examination/procedure.PRINCIPLE DUTIES AND RESPONSIBILITIES (Please
Note: The following duties & responsibilities may not apply to all
ambulatory areas):Patient Care:1. Perform initial-response
screening following protocols approved by supervising provider.2.
Escort patient to room and prepares patient for examination,
procedure, and treatment.3. Obtain vital signs and record in the
electronic health record (EHR).4. Obtain and record patient history
employing critical thinking skills.5. Prepare for, set up and
assist with examinations, procedures, and treatments per protocols,
policies, and procedures.6. Prepare, administer, and document oral,
parenteral medications, and immunizations as ordered by the
supervising provider, documenting administration following the six
rights in the EHR while maintaining accurate medication &
immunization records.7. Document care provided during patient visit
in EHR.8. Recognize and respond to emergencies.9. Actively monitors
& respond timely to patient requests via telephone encounter, In
Basket message and/or My Chart according to identified time frames
and documents responses in the EHR.10.Enter medication, radiology,
and lab orders in the electronic health record for provider sign
off.11.Discharge patient providing after visit instructions to
patient and/or caregiver as directed by the provider.12.Enter
medication refill orders per protocol.Diagnostic:1. Collect and
process specimens.2. Perform CLIA-waived tests.3. Perform
electrocardiography, respiratory and other testing based on
department needs.4. Perform phlebotomy, including venipuncture and
capillary puncture.Consultation:1. Serve as a liaison between
patients and medical staff in the event of problems or
complaints.2. Schedule, coordinate, and monitor appointments.3.
Schedule outpatient procedures.4. Apply third party and managed
care policies, procedures, and guidelines.5. Obtain insurance
pre-authorizations.6. Enters referrals for provider sign
off.Quality Assurance: 1. Participate in departmental/divisional
Quality Assessment and Quality Improvement Programs.2. Practice
Standard Precautions, including hand washing and disposal of
biohazardous materials.3. Apply principles of aseptic and sterile
technique.4. Clean instruments and equipment per policies and
procedures.5. Comply with all HFHS and departmental specific safety
standards.6. Maintain compliance with regulatory standards
regarding practice, environment, and documentation.Instruction:1.
Function as a health care advocate to meet individual's needs.2.
Educate individuals in office policies and procedures.3. Educate
the patient within the scope of practice and as directed by
supervising physician in health maintenance, disease prevention,
and compliance with patient's treatment plan.4. Identify community
resources for health maintenance and disease prevention to meet
individual patient needs.Other:1. Uphold goals, policies,
procedures, and expectations of the Henry Ford Health System
(HFHS).2. Support the mission, vision, and values of the HFHS.3.
Maintain examination/treatment rooms, including inventory of
supplies and equipment.4. Maintain core and applicable specialty
competencies as defined by the Henry Ford Health System.5. Other
duties as assigned within scope of practice.EDUCATION/EXPERIENCE
REQUIRED:--- High school diploma or G.E.D. equivalent.--- Basic
computer knowledge and keyboarding skills preferred.--- Ability to
perform a wide variety of clinical skills as related to ambulatory
patient care preferred.--- Ability to problem-solve preferred.---
Possess effective interpersonal and communication skills
preferred.--- EPIC (Electronic Medical Record) experience
preferred.--- Professionally Recognized Medical Assistant
Certification from the American Association of Medical Assistants
(AAMA/CMA), American Medical Technologists (RMA), National Health
Career Associations Certified Clinical Medical Assistant (CCMA),
and National Center for Competency Testing National Certified
Medical Assistant (NCMA) preferred.Additional Requirements:---
Graduate of a Medical Assistant program with completion of a formal
clinical externship (160 hour minimum).OR --- Graduate from a
Medical Assistant program without completion of a clinical
externship but with a minimum one-year experience in clinical
medical assisting within the past five (5) years.OR --- Current
Professionally Recognized Medical Assistant Certification with a
minimum of five (5) years of experience in clinical medical
assisting.OR --- Licensed Practical Nurse (LPN).OR Licensed
Paramedic/Emergency Medical Technician (EMT) with at least one-year
clinical experience.OR --- Military trained medical personnel with
at least one-year clinical experience in clinical medical setting
within the past five (5) years.CERTIFICATIONS/LICENSURES
REQUIRED:Current BLS-C upon hire or successful completion by end of
orientation.Must meet or exceed core customer service
responsibilities, standards and behaviors as outlined in the HFHS'
Customer Service Policy and summarized below:+ Communication+
Ownership+ Understanding+ Motivation+ Sensitivity+ Excellence+
Teamwork+ RespectMust practice the customer skills as provided
through on-going training and in-services.Must possess the
following personal qualities:+ Be self-directed+ Be flexible and
committed to the team concept+ Demonstrate teamwork, initiative and
willingness to learn+ Be open to new learning experiences+ Accepts
and respects diversity without judgment+ Demonstrates customer
service valuesPHYSICAL DEMANDS/WORKING CONDITIONS:Works in a
patient care setting with possible exposure to communicable
diseases. Manual dexterity required to complete performance of
duties. Walks, stands, stoops, and may require some heavy lifting
of patients and/or equipment. Overview Under the leadership of
President and CEO Wright L. Lassiter, III, Henry Ford Health is a
$6 billion integrated health system comprised of six hospitals, a
health plan, and 250+ sites including medical centers, walk-in and
urgent care clinics, pharmacy, eye care facilities and other
healthcare retail. Established in 1915 by auto industry pioneer
Henry Ford, the health system now has 32,000 employees and remains
home to the 1,900-member Henry Ford Medical Group, one of the
nation's oldest physician groups. An additional 2,200 physicians
are also affiliated with the health system through the Henry Ford
Physician Network. Henry Ford is also one of the region's major
academic medical centers, receiving between $90-$100 million in
annual research funding and remaining Michigan's fourth largest
NIH-funded institution. Also an active participant in medical
education and training, the health system has trained nearly 40% of
physicians currently practicing in the state and also provides
education and training for other health professionals including
nurses, pharmacists, radiology and respiratory technicians.
visitHenryFord.com. Benefits Whether it's offering a new medical
option, helping you make healthier lifestyle choices or making the
employee enrollment selection experience easier, it's all about
choice. Henry Ford Health has a new approach for its employee
benefits program - My Choice Rewards. My Choice Rewards is a
program as diverse as the people it serves. There are dozens of
options for all of our employees including compensation, benefits,
work/life balance and learning - options that enhance your career
and add value to your personal life. As an employee you are
provided access to Retirement Programs, an Employee Assistance
Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time
Off, Employee Health and Wellness, and a whole host of other
benefits and services. Employee's classified as contingent status
are not eligible for benefits. Equal Employment
Opportunity/Affirmative Action Employer Equal Employment
Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all
individuals without regard to race, color, creed, religion, age,
sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual
orientation, and genetic information, or any other protected status
in accordance with applicable federal and state laws.
Keywords: Henry Ford Health System, Royal Oak , Medical Assistant-Occupational-Royal Oak-Contingent, Healthcare , Royal Oak, Michigan
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