IT Systems Administrator

Company: Eureka Process, LLC
Location: Royal Oak
Posted on: May 14, 2022

Job Description:

Job DescriptionProactive Technology is looking for a fun, friendly, and sharp IT person who is hungry and ready to grow. The number one thing we are looking for is a "good guy" (or gal), jerks need not apply. This will be a semi-senior level, fast paced position, and you will be providing remote support. The perfect candidate has solid IT knowledge and high accountability. We offer a defined upward path in money and responsibility.We are (and therefore you should be):Outcome-oriented — results-focused with strong performance culturePeople-oriented — supportive and fairness-focusedTeam-oriented — cooperative and collaborativeDetail-oriented — quality and precision-focusedReasons we rock:

• Quarterly reviews to keep you pointed UP
• Fun, team-based approach
• Constantly learning new tech
• We offer a 401K, health benefits, competitive pay and vacationThe Position:Taking complex escalation issues from lower tier technicians, performing proactive client work at a high level. Working with the service desk team to resolve root cause and other deep technical issues. This role will also provide continual improvement of processes and standards to provide a consistent client experience. Ability to scope complex server and network infrastructure solutions. Qualified candidates MUST have the ability to communicate to clients and co-workers at both technical and non-technical levels.Need to Have:
  • Experience – 4 years in an IT business setting and 2 years in an MSP environment
  • Education – Associates preferredSkills and Experience needed:
    • Support for Microsoft related technologies
      • Windows Server
      • MSSQL
      • Azure
      • O365
      • Advanced administration of O365 platform
      • Virtualization support
        • VMware
        • HyperV
        • Support of remote access solutions
          • VPN
          • Remote Desktop
          • RemoteApp
          • High-level troubleshooting of firewalls and networking
          • Solid knowledge and experience with complex networking conceptsHR Information:
            • Full medical benefits
            • 2 weeks paid vacation
            • Quarterly bonus and reviews
            • 401K
            • Salary $57,500-$67,500, negotiable with experienceSchedule:
              • Full-time role, Tuesday through Friday
                • 10 am to 8 pm shifts
                • Enjoy 3 day weekends every week Powered by JazzHRmxeVkIZ7gy

Keywords: Eureka Process, LLC, Royal Oak , IT Systems Administrator, IT / Software / Systems , Royal Oak, Michigan