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IT Systems Administrator

Company: Eureka Process, LLC
Location: Royal Oak
Posted on: May 14, 2022

Job Description:

Job DescriptionProactive Technology is looking for a fun, friendly, and sharp IT person who is hungry and ready to grow. The number one thing we are looking for is a "good guy" (or gal), jerks need not apply. This will be a semi-senior level, fast paced position, and you will be providing remote support. The perfect candidate has solid IT knowledge and high accountability. We offer a defined upward path in money and responsibility.We are (and therefore you should be):Outcome-oriented — results-focused with strong performance culturePeople-oriented — supportive and fairness-focusedTeam-oriented — cooperative and collaborativeDetail-oriented — quality and precision-focusedReasons we rock:

  • Quarterly reviews to keep you pointed UP
  • Fun, team-based approach
  • Constantly learning new tech
  • We offer a 401K, health benefits, competitive pay and vacationThe Position:Taking complex escalation issues from lower tier technicians, performing proactive client work at a high level. Working with the service desk team to resolve root cause and other deep technical issues. This role will also provide continual improvement of processes and standards to provide a consistent client experience. Ability to scope complex server and network infrastructure solutions. Qualified candidates MUST have the ability to communicate to clients and co-workers at both technical and non-technical levels.Need to Have:
    • Experience – 4 years in an IT business setting and 2 years in an MSP environment
    • Education – Associates preferredSkills and Experience needed:
      • Support for Microsoft related technologies
        • Windows Server
        • MSSQL
        • Azure
        • O365
        • Advanced administration of O365 platform
        • Virtualization support
          • VMware
          • HyperV
          • Support of remote access solutions
            • VPN
            • Remote Desktop
            • RemoteApp
            • High-level troubleshooting of firewalls and networking
            • Solid knowledge and experience with complex networking conceptsHR Information:
              • Full medical benefits
              • 2 weeks paid vacation
              • Quarterly bonus and reviews
              • 401K
              • Salary $57,500-$67,500, negotiable with experienceSchedule:
                • Full-time role, Tuesday through Friday
                  • 10 am to 8 pm shifts
                  • Enjoy 3 day weekends every week Powered by JazzHRmxeVkIZ7gy

Keywords: Eureka Process, LLC, Royal Oak , IT Systems Administrator, IT / Software / Systems , Royal Oak, Michigan

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