Information Technology Manager
Company: Pensole Lewis College
Location: Detroit
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Position: Information Technology
Manager (Full-Time) Company: Pensole Lewis College Department:
Operations Location: 200 Walker St, Detroit, Michigan, United
States (On-site) Reports To: Operations Director Salary:
$65,000–$75,000 annually WHO WE ARE Pensole Lewis College of
Business & Design (PLC) is the Creative Northstar and premier HBCU
that is Rebranding Education and Blacklighting the Industry. We are
the pipeline for career-focused learning and professional
development serving all students of the game. To be a student of
the game is to prepare and empower yourself to enter the industry
and make it better for the next generation. At PLC, we offer a new
path to do just that - break into the world of product creation and
change the scope of what it looks like to navigate within
educational and career pathways. We believe in carrying vision
together. We put trust in our partners and creative community to
drive change in providing access to the tools and opportunities
needed to succeed in the future we are designing. Make the choice
to bear the torch to lead the way forward. The Information
Technology Manager (ITM) oversees the daily management,
maintenance, and support of PLC Detroit’s technology systems and
infrastructure. Reporting to the Operations Director, the ITM is
responsible for ensuring reliable IT operations across the
institution, including serving as the in-house service desk,
managing PLC’s website (including UX/UI), overseeing the student
information system (SIS), learning management system (LMS),
Customer Relationship Management System (CRM), troubleshooting
on-site technology issues, and managing the institution’s
technology inventory and checkout process. This role is hands-on
and operational in nature, with responsibility for implementing and
maintaining technology solutions that align with PLC’s mission and
operational needs. SKILLS AND KNOWLEDGE • Bachelor’s degree in
Information Technology, Computer Science, or a related field
(Associate degree with significant experience considered). • 3
years of IT experience, preferably in education or nonprofit
environments. • Experience with website maintenance, basic UX/UI
principles, and content management systems. • Familiarity with SIS,
LMS, and CRM platforms. • Proficient in troubleshooting hardware,
software, and network issues. • Knowledge of IT asset management
and basic cybersecurity best practices. • Strong problem-solving
and communication skills. • Commitment to PLC Detroit’s mission and
values. TYPICAL REQUIREMENTS Website Management & UX/UI – 20%
Maintain and update PLC Detroit’s website to ensure performance,
accessibility, and user experience. Coordinate with leadership to
ensure content accuracy and alignment with branding. Technical
Support & Service Desk – 25% Serve as the primary in-house
technical support contact for staff, faculty, and students.
Troubleshoot and resolve hardware, software, network, and system
issues. Provide basic technology training and documentation. IT
Infrastructure & Systems Maintenance – 20% Support and maintain
servers, networks, Wi-Fi, and security systems. Perform routine
backups and monitor system health. SIS/LMS/CRM Support – 15%
Provide user support and basic administration for PLC’s Student
Information System (SIS), Learning Management System (LMS), and
Customer Relationship Management System (CRM). Coordinate with
external vendors for advanced issues and system updates. Technology
Inventory & Asset Management – 10% Track, maintain, and manage
technology equipment inventory. Oversee a library checkout system
for technology resources. Technology Implementation & Improvements
– 10% Assist in evaluating and implementing new technologies that
improve PLC’s teaching, learning, and administrative operations.
DISCLAIMER The above statements are intended to indicate the
general nature and level of work performed by positions within this
job profile. They are not designed to contain or be interpreted as
an exhaustive list of all duties, responsibilities, skills, and
qualifications required of all employees within positions covered
by this job profile.
Keywords: Pensole Lewis College, Royal Oak , Information Technology Manager, IT / Software / Systems , Detroit, Michigan
