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Clinical Nurse Manager

Company: Beaumont Hospitals
Location: Royal Oak
Posted on: June 8, 2021

Job Description:

GENERAL SUMMARY:

The Clinical Nurse Manager is an experienced leader responsible for managing assigned areas and services and supervising assigned patient care staff to promote the creation of a center of excellence for staff recruitment and retention and clinical and business outcomes. The Nurse Manager is responsible to ensure safe and effective delivery of patient care and clinical outcomes, compliance with regulatory, administrative and clinical standards, and policies and procedures. The Nurse Manager serves as a chief retention and safety officer. He/she ensures that safety and quality standards are upheld by effective use of data and technology to make decisions and proactively mitigates unnecessary risks for his/her area of responsibility. The Nurse Manager creates and ensures a desirable, safe work environment that enables the organization to meet or exceed its mission and goals. He/she models the way to foster communication and collaboration with physicians, staff, patients and other departments. Role specific competencies, responsibilities, roles and functions are based on the Professional Practice Model. This position reports to the Director of Nursing or above.

UNIT SUMMARY:

9 North Medical/ACE unit is a 64 bed unit for the care of medical patients 18 years old and older. We take care of a variety of patients with medical conditions and co-morbidities. We also specialize on the acute care of the elderly, 65 years old and older. Other than being part of a Magnet hospital, our staff are NICHE (Nurses Improving Care for Healthsystem Elders) certified. Our staff are specially trained in the care of geriatric patients. Through NICHE, all our nurses are Geriatric Resource Nurse (GRN) certified and all our nursing assistants (NAs) and clinical assistants (CAs) are Geriatric Patient Care Advocate (GPCA) certified. We have a very dynamic unit, with a diverse staff that provides a unique environment of compassionate care which also provides a huge opportunity of learning and professional growth.

AREAS OF RESPONSIBILITY:

Under general direction, maintains 24-hour responsibility and accountability for providing leadership and management of a designated patient care unit which promotes quality nursing care, cost effective use of resources and professional growth for nursing staff. Promotes a Patient Family Centered Care Culture.

ESSENTIAL DUTIES:

  1. Manages the Human Resources of the unit to ensure the achievement of Department Goals including employee satisfaction, staff retention, and performance.

  2. Assists in the development and maintains operations of the unit within fiscal and productivity guidelines as set forth by annual budgetary process.

  3. Demonstrates commitment to clinical quality while focusing on quality clinical outcomes.

  4. Collaborates with care management, the medical staff, and the interdisciplinary team to promote smooth, timely, and efficient patient throughput.

  5. Ensures consistent Unit Council meetings are led by staff nurses.

  6. Maintains materials and resources for staff.

  7. Assures all new RN hires attend GN residency class.

  8. Meets with all new hires 1:1 in first the week of department orientation; limits preceptors for each new hire and assures preceptor documentation is timely.

  9. Develops and achieves annual department goals that support the Mission and Vision.

  10. Demonstrates effective leadership and professional development including attendance at leadership development classes.

  11. Upholds professional standards of care by demonstrating leadership skills and a high level of clinical knowledge while striving to achieve the system Mission and Vision.

  12. Participates in activities that promote good will and/or exposure in the community.

  13. Seeks ongoing learning experiences in order to keep current with practice and promote self-growth.

  14. Maintains current nursing license and any additional VISA's/Certifications.

  15. Demonstrates Customer Focus, Patient Experience, and Patient and Family Centered Care.

  16. Ensures and enhances facility, safety, and regulatory outcomes including Joint Commission, CMS, National Patient Safety Goals and compliance to Restraint/Seclusion policies and procedures.

  17. Completes all mandatory training/education/competencies required for job classification, along with TB testing.

  18. Demonstrates knowledge of chain of command process and initiates as needed.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.

STANDARD REQUIREMENTS:

  1. Supports the Mission, Value and Vision of Beaumont Health (BH). Demonstrates personal commitment through active involvement in the performance improvement process.

  2. Supports the Patient and Family-Centered Care (PFCC) model:
  • Treats individuals with dignity and respect
  • Shares complete and unbiased information with patients and their families
  • Encourages and supports patient and family participation in their care
  • Partners and collaborates with patients, families, and team members to ensure an excellent and positive patient experience.
  1. Supports and contributes towards the BH culture:
  • Brings best self to work each day
  • Is highly engaged
  • Reflects a team-oriented approach
  • Strives for excellence
  • Treats patients, families, and co-workers with compassionate, extraordinary care every day
  1. Supports and contributes towards the BH Just Culture Environment:
  • Encourage employees to report safety and quality concerns and encourage their participation in redesigning systems and processes to minimize the risks of errors from happening.
  • Just Culture is about creating an environment where employees are encouraged to do the right thing, including reporting safety and quality concerns, so that we do not compromise our values in pursuit of our mission.
  1. Exhibits excellent customer service skills and behaviors toward internal and external customers and co-workers. Promotes positive public relations with patients/residents, family members, guests, and others.

  2. Supports and adheres to all Beaumont Health's customer service, service excellence, and performance standards. Supports and participates with all required compliance standards that may be department specific and/or identified by the organizations including in-service training, acceptable attendance, uniform and dress code.

  3. Adheres to HIPAA requirements and maintains confidentiality of all data, including patient/resident, employee and operations information.

  4. Supports and participates in a collaborative team-oriented environment - cooperates and works together with all co-workers, plans and completes job duties, uses appropriate communications in sensitive and emotional situations and follows up as appropriate regarding reported complaints, problems and concerns.

  5. Supports, cooperates with and demonstrates safe work practices and attitudes, follows safety rules - including universal precautions - reports and prevents/corrects unsafe conditions and behaviors, and participates in organizational and departmental safety programs.

  6. Completes all required compliance standards that may be department specific and/or identified by the organization.

  7. Maintains current licensure, registration and/or certification, as applicable, at all times.

KEY LEADERSHIP COMPETENCIES:

  1. Builds Trust

  2. Creates and Communicates Clarity

  3. Works Collaboratively and Fosters Teamwork

  4. Builds a Cohesive Team

  5. Utilizes Strategic Judgment

  6. Cultivates a Service-Oriented Culture

  7. Creates and Communicates Vision and Strategy

  8. Leads Change and Innovation

STANDARD QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

A. Education / Training: Bachelor's degree in nursing required, master's degree preferred.

B. Work Experience: 3-5 years of nursing leadership experience required.

C. Certification, Licensure, Registration: RN license in the State of Michigan. Nursing specialty certification required within 1 year.

Keywords: Beaumont Hospitals, Royal Oak , Clinical Nurse Manager, Other , Royal Oak, Michigan

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