Scheduler

Company: Beaumont Hospitals
Location: Royal Oak
Posted on: June 9, 2021

Job Description:

Gneral Summary:

Under the direction of the Practice Manager, scheduler performs functions related to scheduling activities (but not limited to): scheduling appointments for all Integrative Medicine offices, maintains daily paperwork, checking patient in & out, collecting payments, general office responsibilities, and additional duties as directed by practice manager and performs all responsibilities in accordance with departmental procedures to ensure efficient scheduling operations, which promotes patient/customer satisfaction. Scheduler may work in all IM locations depending on scheduling needs. Schedule will include evening hours and Saturday's. Ideal candidate has knowledge or interest in Integrative Medicine services.

Essential Duties:

• Anwer telephones for department, prioritizes, screens and redirects calls.
• Answers questions regarding department and handles routine matters.
• Schedules appointments for patients in EPIC system.
• Mails appointment paperwork.
• Completes all types of outpaitent registration in a professional, accurate, customer-oriented and timely matter.
• Obtains information regarding patient insurance information.
• Demonstrates respect and regard for dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible, and couteous environment.
• Promotes effective working relations and works effectively as part of a department team to meet goals and objectives.

Standard Qualifications:

• High School diploma or equivalent required.
• Knowledge of EPIC and Counterpoint systems.

Keywords: Beaumont Hospitals, Royal Oak , Scheduler, Other , Royal Oak, Michigan