Care Transition Coordinator

Company: ProMedica Senior Care
Location: Royal Oak
Posted on: September 21, 2022

Job Description:

Description ProMedica Senior Care provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home health care and rehabilitation therapy. Job Summary : The Care Transistion Coordinator is responsible for developing strategic relationships in key hospital accounts, facilitating the transition of prospective patients to ProMedica Senior Care centers, and serving as a liaison between key hospital accounts and ProMedica Senior Care centers. Responsibilities : Maintains a thorough knowledge of the centers--- products and services, acuity capabilities and physician relations. Invests a minimum of 75% of work time on referral management, interacting with hospital discharge planning staff daily, providing updates on pending referrals and gathering new referrals. Completes patient assessments as needed to make sound admission decisions. Uses IMPACT training to gain admission commitments from prospective referrals. Invests 25% of work time on face-to-face referral development completing integration calls to physicians, hospital and medical professionals and other related contacts. Provides and/or coordinates educational and informational presentations on ProMedica Senior Care programs and services for hospital departments and personnel. Makes IMPACT business calls to hospital social workers, physicians, hospital discharge planners and administrators, affiliated home health agencies and appropriate ancillary departments to better understand their program and service needs, and effectively communicates those needs with ProMedica Senior Care leadership. Develops relationships with a growing base of referral sources, leading to a consistent flow of quality referrals to the center. In return for your expertise, you'll enjoy excellent training, industry-leading benefits and unlimited opportunities to learn and grow. Be a part of the team leading the nation in healthcare. Location 4060 - ProMedica Skilled Nursing and Rehabilitation - Grosse Pointe Woods, MI Educational Requirements College degree in health & human service field required.Current, active, and unrestricted license or certification in a health & human service discipline preferred. Position Requirements Three (3) to five (5) years of Clinical practice experience or certification in case management with 2 years managedcare experience at a professional level. Demonstrate evidence of continuing education to maintain clinical expertiseand retain or work toward Case Manager certification. Ability to effectively communicate and interact with patients andpractitioners. Effective negotiation skills. Ability to assess patient's readiness for change and demonstrate sensitivityto culturally diverse situations. Proven time management and organizational skills and strong research and analyticalskills. Ability to work in a fast-paced, matrix driven clinical environment. Preference for managed care and computer knowledge.

Keywords: ProMedica Senior Care, Royal Oak , Care Transition Coordinator, Other , Royal Oak, Michigan