Attractive pay for CSR - Royal Oak, MI

Company: Universal Granite & Marble
Location: Royal Oak
Posted on: May 28, 2023

Job Description:

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  Giving advice and guidance on product selection to customers, Home owners
  
  
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  Dealing with customer complaints, credit note, refunds and accounting discrepancies if any
  
  
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  Working within established credit policy, procedures and guidelines with regards to sales, delivery and invoicing
  
  
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  Keeping up to date with pricing, promotions and putting up displays and coordinate open house
  
  
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  Follow up with customers about picking up of tagged slabs, past dues and collection of regular invoices
  
  
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  Regular email blasts to fabricators and designers on new colors, features, and specials
  
  
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  Gather contact information and keep our contact lists up to date on designers and sales people with fabricators and design firms
  
  
  Requirements
  The personal skills
  

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  Ability to multi task
  
  
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  Having a friendly and engaging personality
  
  
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  Comfortable working with fabricators, Architects, Designers and Home Owners
  
  
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  Strong communication skills and Must be helpful and polite and customer friendly attitude
  
  
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  Able to work as part of a sales team
  
  
  Hours: Monday - Friday 8:00am - 4:30pm / Saturday 9:00am - 1:00pm
  Required experience:
  
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  • Customer Service experience is a plus.
    
    RECENT COLLEGE GRADUATES ARE WELCOME TO APPLY.
    Job Type: Full-time
    Benefits
    Attractive pay with benefits - Hourly pay with Medical, Dental, Vision, Life insurance, 401(k), PTO

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