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Attractive pay for CSR - Royal Oak, MI

Company: Universal Granite & Marble
Location: Royal Oak
Posted on: May 28, 2023

Job Description:

  • Giving advice and guidance on product selection to customers, Home owners

  • Dealing with customer complaints, credit note, refunds and accounting discrepancies if any

  • Working within established credit policy, procedures and guidelines with regards to sales, delivery and invoicing

  • Keeping up to date with pricing, promotions and putting up displays and coordinate open house

  • Follow up with customers about picking up of tagged slabs, past dues and collection of regular invoices

  • Regular email blasts to fabricators and designers on new colors, features, and specials

  • Gather contact information and keep our contact lists up to date on designers and sales people with fabricators and design firms

    The personal skills

  • Ability to multi task

  • Having a friendly and engaging personality

  • Comfortable working with fabricators, Architects, Designers and Home Owners

  • Strong communication skills and Must be helpful and polite and customer friendly attitude

  • Able to work as part of a sales team

    Hours: Monday - Friday 8:00am - 4:30pm / Saturday 9:00am - 1:00pm
    Required experience:

    • Customer Service experience is a plus.

      Job Type: Full-time
      Attractive pay with benefits - Hourly pay with Medical, Dental, Vision, Life insurance, 401(k), PTO

Keywords: Universal Granite & Marble, Royal Oak , Attractive pay for CSR - Royal Oak, MI, Other , Royal Oak, Michigan

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