Technical Services Support Specialist, C#/.NET

Company: Tyler Technologies
Location: Troy
Posted on: June 4, 2025

Job Description:

Tyler Technologies, a leading company in the Gov Tech industry, is currently looking to hire a Division Security Director - Public Safety to drive our Cloud security practices within a high-growth division currently generating $145 million in annual revenue. The ideal candidate will possess a successful track record of leading Cloud security projects and initiatives.As a Division Security Director, you will lead security strategy and compliance execution for our Public Safety software division. This high-impact role will be central in adapting and implementing enterprise security frameworks, shaping division-specific policies, and driving execution to meet critical compliance goals-including maintaining SOC 2 Type II, aligning with CJIS Security Policy v6.0 by 2027, and supporting a longer-term roadmap toward FedRAMP Moderate alignment by 2030.This position combines deep technical expertise with strategic leadership. You'll fully own the division's security roadmap, particularly CJIS and SOC 2 while partnering closely with corporate security, product, engineering, cloud operations, and compliance teams to ensure alignment and execution. You will also serve as a key customer-facing leader-representing the division during external audits, assessments, and security incidents. This role works closely with executive leadership and is the authoritative voice for the division on cloud security, compliance, and risk. Your ability to lead policy implementation, bridge corporate frameworks with division-specific needs, and drive program results will be critical to success.LocationTroy, MichiganTravel0-5%ResponsibilitiesDefine and execute the division's cloud security strategy leveraging AWS services and Zero Trust architecture principles.Oversee secure-by-design implementation across infrastructure and application lifecycles, ensuring alignment with industry and government standards.Partner with Cloud Operations and Engineering to implement secure infrastructure-as-code (IaC) and manage cloud security posture (CSPM).Own the development and implementation of the division's CJIS 6.0 program, including internal policy, documentation, training, and technical alignment.Maintain SOC 2 Type II compliance and contribute to planning and readiness for FedRAMP Moderate alignment by 2030.Implement corporate security frameworks and evolve them into division-specific policies, standards, and governance enhancements to drive cross-functional alignment and meet CJIS (6.0) and SOC 2 requirements.Track evolving compliance frameworks and ensure security controls are apart of daily engineering and operational practices.Serve as the division's primary point of contact during external audits and assessments, including CJIS, SOC 2, and FedRAMP-related reviews.Support customer security reviews, RFPs, and pre-sales conversations in partnership with legal, compliance, and customer success teams.Lead or support the division's role in incident response, including external communications and post-incident reviews.Maintain the division's security risk register and coordinate remediation efforts with product and engineering leaders.Develop and sustain internal audit and monitoring processes to track control effectiveness and compliance readiness.Mentor security engineers and coach internal Security Champions within dev and ops teams.Foster a proactive security culture that empowers teams to build secure systems.QualificationsBachelor's degree in Cybersecurity, Computer Science, or a related field7+ years in cloud security, security architecture, or security engineering roles, ideally in SaaS or regulated industriesProven expertise in AWS security services and secure cloud architectureHands-on experience implementing corporate security and compliance frameworks (e.g., SOC 2, CJIS, FedRAMP), including working knowledge of NIST 800-53 controls, CJIS Security Policy, and FedRAMP baselinesDemonstrated success as a customer-facing security or compliance leader, including direct engagement with government stakeholders, public safety customers, and external auditorsDeep understanding of SSDLC, DevSecOps practices, and vulnerability management toolingStrong written and verbal communication skills, including the ability to present technical risk to executive and non-technical audiencesAWS Certified Security - Specialty (preferred)Relevant leadership-focused certifications such as CISSP, CISM, or CCSP (preferred)Experience with FedRAMP readiness or ATO processes (preferred)Background in Public Safety, Criminal Justice, or other regulated environments (preferred)Great Place to Work & Grow Your CareerCome join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.Taking Care of You & Your FamilyYour health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.Requisition Number:2025-6687#INDSS#LI-Hybrid#LI-SB1Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.

Keywords: Tyler Technologies, Royal Oak , Technical Services Support Specialist, C#/.NET, Other , Troy, Michigan