RoyalOakRecruiter Since 2001
the smart solution for Royal Oak jobs

Live Chat Specialist needed (benefits and work at home)

Company: MJOL
Location: Saginaw
Posted on: September 12, 2019

Job Description:

Live Chat Specialist We provide the tools, technology, and support that mental health professionals need to efficiently run their practice, so they may invest more of their time caring for their patients. We believe that customer support and happiness is more than just answering questions. We directly impact business goals through providing feedback to our product team and driving customer success. Our customer happiness team is one of the main reasons for our success and we want to be role models for our customers. You'll love this role if you truly enjoy helping others. Were looking for someone who loves solving problems and creating long term customer relationships. This is a great opportunity if you care deeply, genuinely and passionately about customer support and about the role it plays in making a customer-focused team successful. Responsibilities and goals you'll own: Respond to and resolve customer questions through chat, email and telephone calls quickly and effectively Become an expert on features and capabilities to help solve any problems a user may encounter using or setting up their account Assist in on-boarding, educating, and supporting our customers from pre-trial inquiries all the way to subscription and beyond Help and provide guidance to our customers with insurance claims and billing related questions Act as a customer liaison with the product, sales, and marketing teams by passing along unique use cases and challenges that you see our customers experiencing Increase customer satisfaction and build loyalty by providing an amazing, personal customer experience Requirements Self-managed and self-motivated; you assimilate information quickly Comfortable answering and speaking on the telephone for long periods of time Previous experience responding to customers via telephone, live chat, and/or social media Prior experience with software support and training Previous experience with insurance claims and billing; a plus if billing experience is related to mental and behavioral health Team-player; you are able to write and talk to technical and non-technical people (both inside and outside of the Company) in clear and concise ways that the majority of people reading or listening to you understand the subject matter you are communicating. Blogging experience a plus Problem-Solver; you enjoy solving problems and dont stop until youve solved them; you are able to work on multiple tasks concurrently Patience, flexibility and empathy are your strong suit Who will love this job: You dont need to be told what to do. After you learn your job, you need very little guidance to see what needs to be done you take the initiative to jump in and get it done Youre super comfortable working on a distributed team in fact, thats exactly what youre looking for! You know that the best plans are meant to be broken You change and adapt to meet the needs of your customers You like making things easier for customers and colleagues. If theres a roadblock, you want to smooth it away You are energized by interacting with and helping people. You know that everyone has trouble sometimes, and you seek to empower and educate our customers You love reading and learning about new ways of doing things. Theres always a better way Youre a positive person and know how to look on the bright side You bring solutions to the table not just problems. (But you arent afraid to point out where were going wrong) Youre comfortable with a little chaos and uncertainty. We move fast and sometimes decisions are made without all of the information Benefits Were serious about team member well-being and lifelong learning we offer: Unlimited paid time off we want you to enjoy life outside the office! Generous medical and dental benefits we care about your health! 401(k) Plan we care about your future! We work in a fast-paced and continuously evolving business. We understand that change and disruptive progress dont just happen without amazing people working together every day. Pay: $16.70 hr To Become An Agent Apply at www.mommyjobsonline.com and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. Please reference agent id code MJOLMonicaC when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: MJOL, Royal Oak , Live Chat Specialist needed (benefits and work at home), Other , Saginaw, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Licensed Medicare Insurance Agent - Total work freedom, in-AEP commission
Description: Medicare Insurance Agent Industry-best comp plan, total work freedom Join the revolutionary ASSURANCE platform, and earn from the industry s best comp plan, selling trusted Medicare plans to inbound, (more...)
Company: Assurance
Location: Saginaw
Posted on: 09/23/2019

Data Researcher for Cannabis Industry
Description: We acquireand maintain up-to-date data on over 18,000 marijuana licenses, making it the most comprehensive U.S. marijuana license database available. Led by a team of content and data experts with domain (more...)
Company: Mommy Jobs Online
Location: East Lansing
Posted on: 09/23/2019

Licensed Medicare Insurance Agent - $1000 starting bonus, inbound leads
Description: Medicare Insurance Agent Industry-best comp plan, total work freedom Join the revolutionary ASSURANCE platform, and earn from the industry s best comp plan, selling trusted Medicare plans to inbound, (more...)
Company: Assurance
Location: Saginaw
Posted on: 09/23/2019


Law Enforcement Transcriber - Work From Home
Description: Net Transcripts is looking for many vendors / independent contractors who have experience transcribing audio content of criminal investigations, court proceedings, law enforcement interviews, jail calls, (more...)
Company: Net Transcripts
Location: Saginaw
Posted on: 09/23/2019

Virtual Workers Needed For Texas Call Center
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Midland
Posted on: 09/23/2019

Remediation Field Sampler
Description: Remediation Field Sampler br br Must be Local to Midland, MI or Surrounding Area br br Kelly Services has provided outstanding employment opportunities to the most talented individuals in the (more...)
Company: Kelly Services
Location: Midland
Posted on: 09/23/2019

CALL CENTER SPECIALIST
Description: Description br br br br COVENANT HEALTHCARE br br US:MI:SAGINAW br br VARIABLE SHIFT br br PART TIME BENEFITED br br br br Summary: br br THIS INDIVIDUAL IS RESPONSIBLE (more...)
Company: Covenant HealthCare
Location: Saginaw
Posted on: 09/23/2019

Field Marketing Specialist - Media
Description: Client Reference Code: 246459-2 Spectrum Reach www.spectrumreach.com grows businesses of all sizes with custom, multiscreen advertising solutions, backed by the power of TV, data, innovation, community (more...)
Company: Spectrum
Location: Saginaw
Posted on: 09/23/2019

Regional CDL A FLATBED Driver - Up To $12,500 Sign On Bonus!
Description: DLM Professional is hiring a Regional CDL A FLATBED drivers
Company: DLM Professional
Location: East Lansing
Posted on: 09/23/2019

CDL OTR Lease Truck Driver - 1 yr exp
Description: Job Trim is currently seeking over the road Lease Drivers with an active CDL license on behalf of our client. It's never been easier to move up to being an independent contractor. Our 1-year lease program (more...)
Company: Job Trim
Location: Saginaw
Posted on: 09/23/2019

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Royal Oak RSS job feeds