Customer Service Rep - Royal Oak

Company: Universal Granite & Marble
Location: Royal Oak
Posted on: April 8, 2021

Job Description:

• Giving advice and guidance on product selection to customers, Home owners
• Dealing with customer complaints, credit note, refunds and accounting discrepancies if any
• Working within established credit policy, procedures and guidelines with regards to sales, delivery and invoicing
• Keeping up to date with pricing, promotions and putting up displays and coordinate open house
• Follow up with customers about picking up of tagged slabs, past dues and collection of regular invoices
• Regular email blasts to fabricators and designers on new colors, features, and specials
• Gather contact information and keep our contact lists up to date on designers and sales people with fabricators and design firms
  
  Requirements
  
  The personal skills
  

• Ability to multi task
• Having a friendly and engaging personality
• Comfortable working with fabricators, Architects, Designers and Home Owners
• Strong communication skills and Must be helpful and polite and customer friendly attitude
• Able to work as part of a sales team
  Hours Monday - Friday 8 00am - 4 30pm / Saturday 9 00am - 1 00pm
  
  Required Experience
  
  • Customer Service 1 year
    Job Type Full-time
    
    Benefits
    
    Hourly pay with Medical, Dental, Vision, Life insurance, 401(k), PTO

Keywords: Universal Granite & Marble, Royal Oak , Customer Service Rep - Royal Oak, Sales , Royal Oak, Michigan