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Customer Service Rep - Royal Oak

Company: Universal Granite & Marble
Location: Royal Oak
Posted on: April 8, 2021

Job Description:

  • Giving advice and guidance on product selection to customers, Home owners
  • Dealing with customer complaints, credit note, refunds and accounting discrepancies if any
  • Working within established credit policy, procedures and guidelines with regards to sales, delivery and invoicing
  • Keeping up to date with pricing, promotions and putting up displays and coordinate open house
  • Follow up with customers about picking up of tagged slabs, past dues and collection of regular invoices
  • Regular email blasts to fabricators and designers on new colors, features, and specials
  • Gather contact information and keep our contact lists up to date on designers and sales people with fabricators and design firms

    Requirements

    The personal skills
  • Ability to multi task
  • Having a friendly and engaging personality
  • Comfortable working with fabricators, Architects, Designers and Home Owners
  • Strong communication skills and Must be helpful and polite and customer friendly attitude
  • Able to work as part of a sales team
    Hours Monday - Friday 8 00am - 4 30pm / Saturday 9 00am - 1 00pm

    Required Experience
    • Customer Service 1 year
      Job Type Full-time

      Benefits

      Hourly pay with Medical, Dental, Vision, Life insurance, 401(k), PTO

Keywords: Universal Granite & Marble, Royal Oak , Customer Service Rep - Royal Oak, Sales , Royal Oak, Michigan

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