Sales Assistant

Company: The Law Offices of Barton Morris
Location: Royal Oak
Posted on: November 17, 2021

Job Description:

*** This is a remote position, but the ideal candidate lives in Michigan and is able to visit the office/team at least once each quarter ***
About the Law Offices of Barton Morris and Cannabis Legal GroupThe Law Offices of Barton Morris and Cannabis Legal Group is a leading law firm with 20 years of experience in the areas of business, criminal, civil litigation, and marijuana. Our cannabis law practice is one of the most exciting and successful in the state. Helping both practices grow will be very rewarding and enjoyable as the firm provides a valuable service to a large number of people and businesses.
Job DescriptionWe're looking for a high energy and dynamic Sales Intake Specialist (Sales Assistant) to provide sales support. This individual will be responsible for taking all incoming calls, qualifying leads, scheduling appointments with our Director of Client Relations and attorneys, and working other leads, as assigned. SIS's goals include engaging, qualifying, scheduling, and advancing the sales cycle as quickly and effectively as possible. You'll be one of the first touch points for our potential clients and set the tone for the business relationship. As we're growing very rapidly, the right individual will be on a path to become a commissioned Sales Development Representative (SDR).
Responsibilities--- Take all incoming calls, determine if there's a need we can serve and budget, and qualify--- Articulate value proposition, share pricing, overcome objections, and, if qualified, convince the lead their best chance of getting the result they want is by retaining our firm--- Schedule appointments with our Director of Client Relations and, as appropriate, our attorneys--- Respond, engage, and qualify all leads and inquiries in a timely and determined manner--- Qualify an ever-increasing % of leads, and do so more efficiently over time through training, real world calls, and constructive feedback based on your recorded conversations--- Hold intelligent and engaging conversations by phone, email, text, and other tools that are determined to be effective (i.e. meeting customers where they are)--- Have a firm grasp on our pricing and how much room there is for negotiation--- Develop an expert and constantly evolving understanding of both practice areas, criminal and cannabis--- Be sure everyone who contacts the firm for help is better off for their effort. This may take the form of a referral and sharing free resources produced by the firm--- Set our attorneys up for success with new clients by gathering pertinent information and entering it into our CRM--- Work with your manager, our Director of Client Relations, and our CEO to continue honing your qualifications skills based on their feedback and subject matter expertise--- Maintain and run accurate reports and share insights specific to your KPIs, which include but are not limited to conversion rates, appointments scheduled, and appointment show rates--- Never stop learning about our business, clients, our services, competitors, and how they tie together
Qualifications--- Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence--- Either previous successful sales experience or a strong desire to begin a highly successful sales career--- Track record of meeting and exceeding goals--- Naturally curious and passionate; you're a lifelong learner--- A "one-speed" energy with a highly self-driven sense of motivation--- The ability to deal with and thrive on objections and rejection on a daily basis--- Positive attitude--- Team player

Keywords: The Law Offices of Barton Morris, Royal Oak , Sales Assistant, Sales , Royal Oak, Michigan