Optical Sales Associate
Company: West Point Optical Royal Oaks
Location: Royal Oak
Posted on: May 21, 2023
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Job Description:
GENERAL FUNCTION:The basic function of the Optician is to
attract and retain patients by delivering an exceptional patient
experience, foster patient retention, and promote outstanding
doctor satisfaction.MAJOR DUTIES & RESPONSIBILITIES:Drive
profitable store sales by fostering a retail selling culture by
practicing through role-playing, and using effective retail sales
skills.Develop professional business relationships with other
associates and Doctors.Fill ophthalmic eyeglass prescriptions, and
fit and adapt lenses and frames, to include but not limited to the
following:Utilize optical prescription in conjunction to the
patient's visual requirements.Recommend specific lenses, and lens
coatings to suit patient needs.Assist patients in the selection of
frames, and coordinate frames to prescription and patient
need.Perform appropriate optical related measurements.Ensure a
quality patient experience through correct pricing, POS entry, and
realistic delivery time quotes.Provide appropriate guidance to
patients regarding Managed Vision Care.Assist the store with being
effectively merchandised according to the Planogram and other
Company standards.Assist with the timely execution of approved
Marketing programs and initiatives, and the implementation of
appropriate signage and promotions according to company
standards.Other duties as assigned by Store ManagerKNOWLEDGE &
SKILLS:Ability to sell through use of sales skills and
accountability for sales results.Experience and proven results with
a retail or customer service establishment.Ability to present and
implement decisive and creative solutions to opportunities to grow
the business.Ability to provide enthusiastic and concise
communication to meet/exceed patient expectations.Foster positive
and results-oriented associate and doctor relationships.Attention
to detail and follow-up.Ability to manage priorities through
adaptability and flexibility.Willingness to take calculated
risks.Experience with personal computers preferred.State licensure
or certification by a nationally-recognized opticianry association
as an optician.EDUCATION:High school diploma or equivalent, or
comparable experience typically achieved with a minimum of 1-2
years in a retail environment.The incumbent or successful candidate
must meet the position requirements above in order to perform the
essential functions of this position and achieve the
outcomes/results indicated in this position description. The
Company will make every effort to make reasonable accommodations
upon request to enable qualified individuals with known
disabilities to perform the essential functions of their job
Keywords: West Point Optical Royal Oaks, Royal Oak , Optical Sales Associate, Sales , Royal Oak, Michigan
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